About STAR ISLAND
"Star", what would you imagine if you hear the word "star"??
Some people may imagine the stars in the sky,
Or some people might think about an icon "Super Star".
Our mother Earth is very much a STAR in the space.
Like the sunset, or the night sky...Depending on your point of view, you may have so many ways - as
abundant as there are stars- in order to enjoy your life.
If one day you had wandered into a parallel world, we would like to create an extraordinary experience in your everyday life.
With this we would like to help to provide a catalyst in order to realize your potential in your life.
It starts out from the 2020 Olympic Games host country, in Tokyo Japan.
We re-create the Japanese traditional culture "HANABI" in a new style and take it over to the future.
An Futuristic Hanabi Entertainment for all of the world.
27.05. 2017 Born in TOKYO ODAIBA STAR ISLAND
Q.Is there any walk-up tickets available?
Regarding the walk-up tickets, we will inform you on the Official Web Site and through our official social media accordingly.
Q.I have lost my tickets. Would it be possible to reissue the tickets?
We do not reissue tickets. Even if you have a receipt or other proof of purchase, we still do not reissue tickets. Therefore please keep your tickets careful and safe until the day of the event.If you forget your ticket on the day of the event, you are NOT allowed to taking part in the event.
Q.I can't go to the event anymore. Can I resell my tickets?
Ticket re-sales or transfer to the public are strictly prohibited.According to the All Japan Concert & Live Entertainment Promoter's Conference (Chapter 4 §15 ＜Prohibition of Resale＞), a transfer or re-sale of tickets is absolutely prohibited.Tickets which have been sold -between individuals, on Internet, voucher shops-, do not have any validity.Should we determine that tickets had been re-sold or transferred, you are NOT allowed to enter the event. Furthermore we will take legal action.For any problems caused due to the transfer or re-sale of tickets, you will be responsible. STAR HANABI will NOT take responsibility regarding trouble concerning resale and transfer of tickets.
Q.Are there any parking opportunities?
Please use the public transportation. We don't have any parking opportunities at the event area.
Q.Can I re-entry the event?
Re-entry of the event is allowed. Please ask our staff on-site.
Q.Can I take pictures inside the venue?
Pictures can be taken inside the venue. However please take care when using selfie sticks, camera stands and other similar items. These items may annoy other guests.Furthermore, using the flash at night time is prohibited, since it may interfere the stage effects.
Q.Can I bring my picnic mat?
Taking your picnic mats into the event area is strictly prohibited. Please use our original picnic mat which we will provide at the reception desk.
Q.Can I bring foods and drinks?
Carrying in foods and drinks is not allowed. Please enjoy the foods and drinks at the special booths inside the venue.
Q.Can I bring my tent, parasol, table or chair to the venue?
It may annoy other guests. All of those items are prohibited to carry in.
Q.Can I bring my speaker?
It may interfere with the sound effects of the event. Carrying-in of speakers is prohibited.
Q.Can I bring my pen-light or any other light devices?
It may interfere with the visual effects. Pen-lights, light sticks or any other light devices are prohibited.
Q.Is there a cloakroom available?
We do NOT have a cloakroom. Please keep your stuff in your own responsibility.
Q.Can we smoke inside the venue?
Please smoke in the designed areas, even when using a mobile ashtray.
Q.Can I enter with a wheelchair?
Yes, you can enter the venue in a wheelchair. Please inform the front desk in advance.Please be noted that there will be a designated area in the venue.In case of someone's company that person also needs to purchase a ticket.
Q.What should I do if I feel sick during the event?
Please do not hesitate and ask our staff on-site.
Q.Can I come with my pet?
An entrance with pets is strictly prohibited. *except guide dogs, assisting dogs, and hearing dogs.
Holding a place at the designated areas is prohibited.Should we determine that you are holding a place with your goods, please be noted that we will remove and collect them accordingly.
Climbing the guard fence or get inside the the area surrounded by the guard fence is strictly prohibited.prohibited.Carrying or using drones and any other similar devices inside the venue or nearby the venue is strictly prohibited.
Carrying or using drones and any other similar devices inside the venue or nearby the venue is strictly prohibited.Should we determine an action which the event host had not allowed, you may have to leave the event immediately.Please enjoy STAR ISLAND in a suitable manner.
Any annoying actions - like shouting loudly or so on- to other guests are strictly prohibited.Should we determine an action which the event host had not allowed, you may have to leave the event immediately.Please enjoy STAR ISLAND in a suitable manner.raincoat- in advance.
STAR ISLAND is a rain-or-shine event.Using an umbrella is prohibited since it may annoy other guests.We recommend to prepare rain gear -like raincoat- in advance.
Please be noted that we (event host, organizer, venue, artists) are not responsible for theft, accident and any other troubles, that occur inside or outside the venue and during the event.